The financial services industry is going through a period of change like never before. Customers now expect to perform every transaction digitally, from opening an account to filing a claim, and new competitors are flooding the market to provide these experiences. At the same time, an economic slowdown and persistent low-interest-rate environment are putting pressure on financial institutions’ bottom lines. Additionally, much of the financial services workforce remains scattered during COVID-19, elevating the need to focus on cybersecurity and employee productivity.
Many banks and insurers are responding with strategic technology investments that can drive cost savings through process automation, the reduction of physical footprints, and the shift to a cloud-based delivery model. At the same time, leading firms are looking for new growth opportunities by launching digital products and services, unlocking third-party distribution channels, and opening up new geographic markets through M&A.
Integration capabilities will determine the success or failure of these initiatives as they each require connecting data from legacy mid- and back-office systems like core banking or policy administration (FIS, Jack Henry, etc.) with modern front-ends. This will open up many possibilities with Open Banking, Banking as a Service, M&A, and many more, also allowing you to have a single view of the customer and improve the customer experience.
Join us and learn how MuleSoft enables you to:
Adapt to changing market conditions with MuleSoft Accelerator for Financial Services and out-of-the-box connectors for common systems;
Modernize legacy systems and accelerate the move to the cloud using our flexible integration and runtime capabilities;
Accelerate implementation and adoption of Salesforce FSC;
Rest assured that critical data and assets are protected by MuleSoft’s layered approach to security