MuleSoft’s first in-person Financial Services Forum in the UK will bring leading banking, insurance, wealth management and fintech organisations together. With real use cases from MuleSoft customers, we will discover how financial services leaders harness the power of data and APIs to launch new products & services and improve customer onboarding experience. We'll also discuss how financial organisations can use automation to improve efficiency and productivity in this ever-changing environment.
Financial Services Forum is designed for you to:
Hear from thought leaders on the latest trends in financial services and technology
Share knowledge with and learn from MuleSoft & Salesforce customers on how they approach and solve challenges they face
Learn how new MuleSoft capabilities address all automation needs in one single, flexible platform
Connect with industry peers and experts over networking sessions and lunch
Financial Services Forum is sponsored by PwC, a well-established global strategic partner of MuleSoft whose delivery teams bring technical and Financial Services expertise to MuleSoft clients.
Location: Blue Fin Building, 110 Southwark St, London SE1 0S
Julia Streets is a champion of fintech and entrepreneurship, innovation, diversity and inclusion. In 2007, she incorporated her business Streets Consulting, the business development, marketing and communications consultancy.
Since then she and her team have advised a wide range of international firms in the field of fintech, capital markets, investment management, and payments innovation, and specialist offerings including NFTs, digital assets, tokenisation, blockchain, artificial intelligence and more.
Prior to founding Streets Consulting, Julia was global head of communications at NYSE Technologies, serving on the Executive Committee, and European head of marketing and sales development at Instinet.
Julia is the host of ‘DiverCity Podcast’ talking about diversity, equity and inclusion in financial services. Now in its 14th series, DiverCity Podcast has listeners in >50 countries and is ranked one of the world’s top DE&I podcasts.
She is an advisor, mentor and investor and is called upon to chair many of the world’s leading conferences drawing not only on her industry experience, but also on her skills as a speaker, host and sell-out stand up comedian.
Will Stevns is a Partner in PwC’s digital financial services practice. His team includes strategists, experience designers, technologists and change specialists who work together to deliver the new digital platforms FS companies need to delight their customers. His experience includes working with the latest in Fintech through to some of the world’s largest banks.
C-Level Executives, Business Leaders, Enterprise Architects
Registration & Coffee
9:00 AM - 9:30 AM
Welcome & Opening Keynote: MuleSoft Reimagined
With an extra cup of coffee, we start with a panel discussion around the current state of affairs in the Financial Services industry joined by Julia Streets (FinTech, innovation and D&I champion) and Sean Gregan (RVP Banking, Salesforce), hosted by Justin Wilson (Head of UKI, MuleSoft). This will be followed by our latest, reimagined proposition of MuleSoft for Financial Services, presented by Peter Tandy (Senior RVP, Financial Services, MuleSoft).
9:30 AM - 10:00 AM
Panel: Delivering New Customer Experience with Integration
Join us on a panel discussion around how integration plays a key role in building the foundation and scaling new customer experiences with Yanna Winter (CIO, Head of Generali UK IT and GC&C IT, Generali), Tim Greveson (Senior Manager - Architecture & Business Technology, The Nottingham Building Society), Osita Ngene FCCA (Enterprise Architect - Transformation Lead, Crown Agents Bank), and Stuart Daly (Head of Service Operations, Motor Insurers’ Bureau). Hosted by Will Stevns (Partner, Financial Services Digital Practice, PwC).
10:00 AM - 10:40 AM
Networking & Coffee
10:40 AM - 11:10 AM
Fireside Chat with LV= General Insurance | Part of Allianz
Join us on a fireside chat with Hari Ramasamy (IT Delivery Director, LV= General Insurance | Part of Allianz) and Sal Gauri (RVP, Business Value Services, MuleSoft).
11:10 AM - 11:40 AM
MuleSoft Automation for Financial Services
MuleSoft Automation for Financial Services empowers every team to achieve their automation ROI faster, with the agility to scale quickly for more complex processes with ease. The session will focus on our new RPA solution that covers use cases ranging from email inquiry automation, AML/KYC for customer onboarding, contact center security question update, etc.
11:40 AM - 12:00 PM
The Mortgage Journey
Art of the possible demo of mortgages on Salesforce Technology. This demo will showcase how Salesforce can provide an intelligent digital origination service, whilst driving operational efficiency through process automations, analytical insights, and seamless integration.